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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HoosierChef77

August 28, 2026

5  out of  5
rating by HoosierChef77
"First I want to thank Krista. She was awesome she treats you like family and not another quota. Krista helped me with all my questions and insurance needs. I highly recommend that you ask for Krista."
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Shelby Harvel

August 27, 2026

4  out of  5
rating by Shelby Harvel
"Krista was super helpful and answered all my questions"
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Anna Walter

August 27, 2026

5  out of  5
rating by Anna Walter
"Krista has been very helpful and knowledgeable! She helped me with my auto insurance and is already advising me for my homeowners insurance."
We responded:
"One policy question handled, another one already in progress! Anna, we love hearing that Krista has been there to help with your auto insurance while also guiding you toward the right homeowners coverage. Thanks for choosing our team!"
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Austin Tipton

August 27, 2026

5  out of  5
rating by Austin Tipton
"Krista was great and saved me so much money, I 100% would recommend her to anyone looking for a great agent👍🏼"
We responded:
"A little savings can go a long way, Austin! Krista did a wonderful job helping you find a better option while making sure you received the kind of service you deserve. Thanks for taking the time to recommend us!"
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Flora Hughes

August 27, 2026

5  out of  5
rating by Flora Hughes
"KRISTA HUGHES explained and answered all my questions. She is very polite"
We responded:
"Flora, it sounds like Krista was exactly the person you needed to help make sense of everything! We’re grateful you took the time to recognize her and share your experience. Our team is always here when you need a hand with your insurance!"
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Rebecca Anderson

August 26, 2026

5  out of  5
rating by Rebecca Anderson
"Krista was amazing! Fast quoting and real people to actually talk to."
We responded:
"Rebecca, thanks for sharing your experience! We’re glad Krista could make the quoting process quick while still giving you the personal attention you deserve."
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Dj Todd

August 10, 2026

5  out of  5
rating by Dj Todd
"Extremely helpful and easy to talk to wouldn’t recommend anyone else!!"
We responded:
"We're honored to receive your recommendation, Dj Todd! We're delighted to hear that you found our team extremely helpful and easy to talk to. If you ever have more questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Melissa Adkins

August 7, 2026

5  out of  5
rating by Melissa Adkins
"It’s always easy and fast service!"
We responded:
"Melissa, we’re happy your experience with us earned a five-star rating. Thanks for sharing the good news!"
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Abigail Variety

August 6, 2026

5  out of  5
rating by Abigail Variety
"Katie was amazing and she helped me very fast and gave me an amazing deal!"
We responded:
"It's always exciting to receive a review like yours, Abigail! We're glad Katie made the process smooth and helped you find a great value. We look forward to helping you again in the future."
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Andrew Farris

July 21, 2026

5  out of  5
rating by Andrew Farris
"Grant & Katie will always make sure you are well taken care of anytime you call!!!! Great folks and great service! Highly recommend Cooper Downs & State Farm team."
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Paul Ritter

July 16, 2026

5  out of  5
rating by Paul Ritter
"They are always great to work with. Quick responses and great prices. If customer service is important to you, then you need to get your insurance here."
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Kendra

July 16, 2026

5  out of  5
rating by Kendra
"Katie with Coopers office (State Farm) was very helpful!! She followed up with me and solved my problem and was very friendly. I recommend this office!"
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Stacey McHone

July 15, 2026

5  out of  5
rating by Stacey McHone
"Katie was so easy to work with!"
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Drew Farris

July 14, 2026

5  out of  5
rating by Drew Farris
"Great group of people that always goes the extra mile to make sure your experience is spectacular. It’s nice to pick the phone up and talk to a person and get things done. Grant and Katie always go up and beyond."
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Linda Pyles

June 17, 2026

5  out of  5
rating by Linda Pyles
"Katie, helped me adding a driver to my car insurance policy, and also made some changes. Katie was great, and the process simple and easy!"
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Tiffany

June 12, 2026

5  out of  5
rating by Tiffany
"Katie was so helpful and helped me save money on my auto insurance!"
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Dawn Barton

June 11, 2026

5  out of  5
rating by Dawn Barton
"I have been with State Farm for many, many years and have always received great service from them. Grant and Katie are so amazing to work with. They always respond promptly and are so very helpful!!!"
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Matt Ferguson

June 6, 2026

5  out of  5
rating by Matt Ferguson
"Worked with Ian and Katie, they were able to save us several hundred dollars and upgrade our coverage! Couldn’t ask for nicer people to work with."
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Justin Auton

May 26, 2026

5  out of  5
rating by Justin Auton
"Katie was awesome helping me with an auto insurance policy change. She promptly responded to my questions and was very friendly and insightful."
We responded:
"Thank you, Justin, for your feedback! We're glad to hear that Katie was able to assist you with your auto insurance policy change and provide friendly and insightful service. We appreciate your support and look forward to serving you in the future."
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Austin Brooks

May 21, 2026

5  out of  5
rating by Austin Brooks
"Ian was knowledgeable, responsive, and took the time to thoroughly review our policies with us. We now have better coverage for less! Highly recommend giving him a call to review your insurance coverage!!"
We responded:
"Thank you, Austin, for sharing your experience with Ian. It's great to hear that he was able to help you find better coverage at a lower cost. We appreciate your recommendation and are here if you need any further assistance!"
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Faithe Hall

May 21, 2026

5  out of  5
rating by Faithe Hall
"Cooper Downs State Farm will take the best care of you! They were able to save me a ton of money on my auto and home. Anytime I have a question, they are available and always answer the phone. Katie has been a great addition to their team as well. Highly recommend!"
We responded:
"Thank you, Faithe, for your kind words and recommendation! We're glad to hear that you saved money on your auto and home insurance and that our team, including Katie, has been helpful. If you have any more questions, feel free to reach out anytime."
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Tim Kidwell

May 18, 2026

5  out of  5
rating by Tim Kidwell
"Cooper Downs State Farm is the real deal. Cooper and I go way back, so I already knew he was someone I could trust! Working with Katie has been just as impressive. I’ve even referred my own clients to her and they’ve had nothing but great experiences. Highly recommend!"
We responded:
"Thank you, Tim, for sharing your experience and for trusting us with your referrals. It's great to hear that working with Katie has been impressive for you and your clients. We truly value your support and recommendation. "
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Dana Floro

March 27, 2026

5  out of  5
rating by Dana Floro
"Absolutely the best insurance experience I've ever had. Hank was awesome. Am looking forward to having this agency take care of me."
We responded:
"Thank you, Dana, for sharing your experience with us. We're glad to hear that Hank made such a positive impact, and we're looking forward to continuing to take care of your insurance needs. Your support means a lot to us."
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William Harmeling

March 25, 2026

5  out of  5
rating by William Harmeling
"Harry was a huge help, what a great attitude!"
We responded:
"Thank you, William, for your feedback! We're glad to hear that Harry's assistance and positive attitude made a difference. Your support means a lot to us. "
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will newman

March 25, 2026

5  out of  5
rating by will newman
"Very nice & great success"
We responded:
"Thank you, Will, for your kind words and the 5-star rating! We're glad to hear about your great success with our services. If you need anything else, feel free to reach out."